Humanities Department - Elements of Business Studies (EBS)
Teachers :
Mdm Irni Karen
Mdm Geetha
Mr David Ho Wing Leong
Goal/Objectives Students will be equipped with the basic knowledge, skillsand values relevant for the new job requirements in the services sector. The EBS subject focuses on the development of a range knowledge and core skills inbusiness and enterprise with particular emphasis on retail, travel and tourism,and hospitality industries.
This subject also provides the foundational knowledge andskills for progression to service-related courses at ITE and future employment.
Target Students
:
Maximum 20 Sec 3T1 students
Pre-requisite
:
Grade 1-3 in English
Grade 1-3 in CPA
Grade 1-5 in Mathematics
ITE courses relevant to the subject EBS:
1. NITEC in Service Skills in Office,
2. NITEC in Retail andTourism,
3. NITEC courses in Front Desk and Hospitality
4. Higher NITEC in Business Administration.
The polytechnics also offer a range of diploma courses in business and tourism.
Topics:
Chapter 1:
Introduction to Business Studies
Chapter 2:
Retail Industry
Chapter 3:
Hospitality Industry
Chapter 4:
Travel and Tourism
Chapter 5:
Aspects of Marketing
Chapter 6:
Planning and Promotion
Chapter 7:
Customer Service
Chapter 8:
Communication with customers
Assessment Format
Paper
Details
Duration
Weightage
Paper 1
(Written Paper)
Section A: Short-response questions
Section B: Structured questions
1 ½ hours
60 %
Paper 2
(Coursework School-based
Assessment)
Tasks A and B with 2 activities each.
Each activity will necessitate preparatory work followed by individual candidate work.
20 hours
(supervised
hours)
40%
ELEMENTS OF BUSINESS SKILLS – Experiential Learning 2009
EBS students from 3T1 took part in a range of activities in 2008 - 2009 as part of their experiential learning.
Hippo Tour and Singapore Flyer (2008 and 2009)
Singapore River Walk (2008)
Singapore Flyer and One Night Stay at Siloso Beach Resort (2008)
Café Enterprise
Café Enterprise is an initiative by the I&E Committee together with EBS, POA and F&N teachers for students to experience working in a real F&B workplace. Students went through a training course by the Café Staff and carried out duties like serving waffles, snacks and drinks to fellow students at the Café. The students also learnt the importance of bookkeeping by ensuring the balances of cash at the end of their shift.
July : Sale of Apple Crumble during Youth Week
August : Café Delivery for teachers
(poster done by Md Zulhisham Sec 4T1 2009)
In addition, in September, volunteers from 4T1 EBS students designed Teachers’ Day Cards for OSL fund-raising
EBS Work Experience Programme at F1 Grand Prix 2009 with Ritz Carlton, The Millenia
Eight shortlisted 3T1 students were selected to work in the Singapore F1 GP 2009 with Ritz Carlton, The Millenia. They worked for the duration of 3 full days as F&B staff as well as the Paddock F1 area. In addition, they came across the likes of Alonso and Hamilton during the course of their duties. It was an enriching and rewarding experience. Each participant will be given a Certificate of Participation for their services.
